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On 16.05.2012 23:19, Fons Adriaensen wrote:

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> Now Quested is not a low-budget name, so I was quite surprised to

> find that their QA overlooked such a basic thing. I wrote to them

> reporting the problem - and never got any answer.

You will probably get a rather quick answer once your lawyer (or your

insurance' lawyer) claims for the damage this did to your equipment and

your health.

You will also get a quick response once you report this to the concerned

authorities (in Germany probably T=C3=9CV or VDE).
Have fun,
Arnold

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