Re: [LAD] [LAU] So what do you think sucks about Linux audio ?

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To: Devin Anderson <surfacepatterns@...>
Cc: <linux-audio-user@...>, <linux-audio-dev@...>
Date: Wednesday, February 6, 2013 - 10:51 am

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On Tue, Feb 5, 2013 at 8:34 PM, Devin Anderson wrote:

> HI Gabbe,

> I hadn't considered this. If I created such a survey, I would be

Generally, it's all about thinking about what you're actually after. For
example, simple open questions can be good (Like: "Do you experience any
issues using the interface? Please briefly describe them.") for getting a
general knowledge of where problems might lie. Maybe you've been messing
around with MIDI for several years and take for granted that your users
know that just aswell, when the fact might be that this is one of their
first experiences with MIDI. Also, leading questions are to be avoided
under any circumstances. For example "Do you like feature X?" is a bad way
of trying to find out if your features are good, as it implies you should
actually like feature X. If feature X shows up automatically in a question
like "Are there features you like in the program? If so, please describe
briefly which and why." it's way more accurate. I think the potential
"please the experimenter"-bias is a bit bigger here aswell when users might
feel they owe you to like the software as it's free, which also leads to
more biased answers unless handeled right.

But generally, starting off with fairly open questions to get a general
idea of what people have issues with is a good idea, until you have some
actual knowledge about what the issues might be.

http://www.nngroup.com/articles/ten-usability-heuristics/ <- that's also
something to take a brief look at. Those heuristics are frequently used
when doing quick training of evaluators for usability, and might be worth
looking into when looking over your own UI. Evaluation using this could be
very effective, and easily taught to people. Maybe we should look into
having a couple of people getting trained with that (resources available
online for free naturally, and training is fairly short) so we can aid
developers in Linux Audio if they want the help. I'll look into this, I'd
love to get some more experience with evaluation anyway.

>

I will for sure try and do some evaluation for you! I think I have enough
time for that this weekend even. I'll send you a personal e-mail about this
later today =) Love your enthusiasm/openness!.

Cheers

>

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On Tue, Feb 5, 2013 at 8:34 PM, Devin An=
derson <surfacepatterns@gmail.com> wrote:

HI Gabbe,=A0I ha=
dn't considered this. =A0If I created such a survey, I would be
concerned that my own bias would be injected into the questions
themselves. =A0Can you suggest a few sample questions that might exist
in such a survey?Generally, it's all about th=
inking about what you're actually after. For example, simple open quest=
ions can be good (Like: "Do you experience any issues using the interf=
ace? Please briefly describe them.") for getting a general knowledge o=
f where problems might lie. Maybe you've been messing around with MIDI =
for several years and take for granted that your users know that just aswel=
l, when the fact might be that this is one of their first experiences with =
MIDI. Also, leading questions are to be avoided under any circumstances. Fo=
r example "Do you like feature X?" is a bad way of trying to find=
out if your features are good, as it implies you should actually like feat=
ure X. If feature X shows up automatically in a question like "Are the=
re features you like in the program? If so, please describe briefly which a=
nd why." it's way more accurate. I think the potential "pleas=
e the experimenter"-bias is a bit bigger here aswell when users might =
feel they owe you to like the software as it's free, which also leads t=
o more biased answers unless handeled right.
But generally, starting off with fairly open questions to get a general=
idea of what people have issues with is a good idea, until you have some a=
ctual knowledge about what the issues might be. http://www.nngroup.c=
om/articles/ten-usability-heuristics/
<- that's also something t=
o take a brief look at. Those heuristics are frequently used when doing qui=
ck training of evaluators for usability, and might be worth looking into wh=
en looking over your own UI. Evaluation using this could be very effective,=
and easily taught to people. Maybe we should look into having a couple of =
people getting trained with that (resources available online for free natur=
ally, and training is fairly short) so we can aid developers in Linux Audio=
if they want the help. I'll look into this, I'd love to get some m=
ore experience with evaluation anyway.

=A0

> c) Provide an easy way to donate. Some people actually have a good inc=
ome

sh if
if people

I could add a mechanism like this to (a).

> I have some experience of both UI-design and the principles around tha=
t, and

y I
that

I can't speak for other developers, but I find your suggestions t=
o be
very helpful.

On a personal note, I would absolutely love feedback on the UI design
of both midisnoop and synthclone. =A0I don't have a problem with either=

UI, but UI design is *not* my forte, and I have a bias about the
intuitiveness of both UIs, given that I built them.I will for sure try and do some evaluation for you! I think I have enough=
time for that this weekend even. I'll send you a personal e-mail about=
this later today =3D) Love your enthusiasm/openness!.
Cheers=A0

Thank you for all your help and feedback. :)

--
Devin Anderson
surfacepatterns (at) gmail (dot) com

blog - h=
ttp://surfacepatterns.blogspot.com/

midisnoop - =
http://midisnoop.googlecode.com/

psinsights - http://psinsights.googlecode.com/
synthclone - http://synthclone.googlecode.com/

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Messages in current thread:
[LAD] So what do you think sucks about Linux audio ?, Dave Phillips, (Tue Feb 5, 2:58 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, Jörn Nettingsmeier, (Sun Feb 10, 11:26 am)
Re: [LAD] So what do you think sucks about Linux audio ?, Fons Adriaensen, (Thu Feb 7, 11:08 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, Michael Bechard, (Thu Feb 7, 11:47 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, Fons Adriaensen, (Fri Feb 8, 12:06 am)
Re: [LAD] So what do you think sucks about Linux audio ?, Michael Bechard, (Fri Feb 8, 12:25 am)
Re: [LAD] So what do you think sucks about Linux audio ?, Fons Adriaensen, (Fri Feb 8, 1:02 am)
Re: [LAD] So what do you think sucks about Linux audio ?, Fons Adriaensen, (Fri Feb 8, 10:15 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, Harry van Haaren, (Sat Feb 9, 1:41 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, Fons Adriaensen, (Sat Feb 9, 12:08 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, Louigi Verona, (Sat Feb 9, 11:21 am)
Re: [LAD] So what do you think sucks about Linux audio ?, David Robillard, (Thu Feb 7, 3:25 am)
Re: [LAD] So what do you think sucks about Linux audio ?, Thijs van severen, (Thu Feb 7, 12:30 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, David Robillard, (Fri Feb 8, 2:32 am)
Re: [LAD] So what do you think sucks about Linux audio ?, Dominique Michel, (Wed Feb 6, 3:28 am)
Re: [LAD] So what do you think sucks about Linux audio ?, Julien Claassen, (Tue Feb 5, 7:07 pm)
Re: [LAD] [LAU] So what do you think sucks about Linux audio ?, Gabbe Nord, (Wed Feb 6, 10:51 am)
Re: [LAD] So what do you think sucks about Linux audio ?, Jostein Chr. Andersen, (Tue Feb 5, 4:55 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, Florian Paul Schmidt, (Wed Feb 6, 4:42 am)
Re: [LAD] So what do you think sucks about Linux audio ?, Jostein Chr. Andersen, (Tue Feb 5, 5:43 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, Thorsten Wilms, (Tue Feb 5, 4:19 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, Pedro Lopez-Cabanillas, (Tue Feb 5, 7:09 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, Johannes Kroll, (Tue Feb 5, 4:07 pm)
Re: [LAD] So what do you think sucks about Linux audio ?, Michael Bechard, (Tue Feb 5, 3:47 pm)