Re: [LAD] Kontakt Spikes

Previous message: [thread] [date] [author]
Next message: [thread] [date] [author]
To: Michael Ost <most@...>
Cc: <linux-audio-dev@...>
Date: Saturday, October 8, 2011 - 2:46 am

On Fri, Oct 7, 2011 at 6:25 PM, Michael Ost wrote:

> We are seeing unexpected interruptions of SCHED_RR audio processing threads,

You know, even if I could help you, I'm not interested in doing so. I
bought a Receptor Pro Jr. just before the Receptor 2s came out. At
the time I asked Jack Ortolani (if I recall the name correctly) if the
upcoming Receptor 2 OS would be made available for Receptor Version C
hardware, like the Receptor Pro Jr., and he told me that it definitely
would, and that it wouldn't cost me anything. It seemed totally
plausible, as a Receptor is *basically* just a souped-up PC, and the
OS is just a customized version of Fedora Linux. Based on that data,
I bought the Pro Jr. (approximately 2,000 USD), only to find out that
Muse Research decided instead to create an upgrade path for people
with Revision C hardware, with an upgrade costing almost as much as
the Receptor I had just bought:

http://www.museresearch.com/products/receptor2-upgrades.php

Several users, including myself, tried to get Muse to address the problem:

http://www.kvraudio.com/forum/viewtopic.php?t=267189
http://www.kvraudio.com/forum/viewtopic.php?t=260705

Your company insisted that the reason the OS wasn't being made freely
available is because the OS would require a SATA hard drive, and that
the SATA drive would be rendered unbootable after a certain number of
boots due a BIOS issue in the Version C hardware:

http://www.kvraudio.com/forum/viewtopic.php?p=3827915#3827915
http://www.kvraudio.com/forum/viewtopic.php?p=3927549#3927549

... which was eventually debunked by users:

http://www.kvraudio.com/forum/viewtopic.php?t=288470
http://www.kvraudio.com/forum/viewtopic.php?p=4596361#4596361

Even then, some of us wanted to have the new operating system, and
would have been happy running it off of the IDE drives that came with
our Receptors. Muse Research confirmed this wasn't a problem:

http://www.kvraudio.com/forum/viewtopic.php?p=3936241#3936241

... but failed to actually say why they wouldn't allow us to upgrade
in that fashion.

I later wrote your CEO and asked for a refund on my hardware, and he
completely ignored me.

I despise your company and its business practices.

--
Devin Anderson
devin (at) charityfinders (dot) com

CharityFinders - http://www.charityfinders.com/
synthclone - http://synthclone.googlecode.com/
_______________________________________________
Linux-audio-dev mailing list
Linux-audio-dev@lists.linuxaudio.org
http://lists.linuxaudio.org/listinfo/linux-audio-dev

Previous message: [thread] [date] [author]
Next message: [thread] [date] [author]

Messages in current thread:
[LAD] Kontakt Spikes, Michael Ost, (Sat Oct 8, 1:26 am)
Re: [LAD] Kontakt Spikes, Clemens Ladisch, (Sat Oct 8, 11:03 am)
Re: [LAD] Kontakt Spikes, Michael Ost, (Mon Oct 10, 5:56 pm)
Re: [LAD] Kontakt Spikes, Clemens Ladisch, (Mon Oct 10, 10:05 pm)
Re: [LAD] Kontakt Spikes, Michael Ost, (Tue Oct 11, 12:42 am)
Re: [LAD] Kontakt Spikes, Clemens Ladisch, (Tue Oct 11, 8:24 am)
Re: [LAD] Kontakt Spikes, Clemens Ladisch, (Tue Oct 11, 8:52 am)
Re: [LAD] Kontakt Spikes, Michael Ost, (Tue Oct 11, 4:33 pm)
Re: [LAD] Kontakt Spikes, Paul Davis, (Tue Oct 11, 10:10 pm)
Re: [LAD] Kontakt Spikes, Michael Ost, (Tue Oct 25, 12:28 am)
Re: [LAD] Kontakt Spikes, Paul Davis, (Tue Oct 25, 12:36 am)
Re: [LAD] Kontakt Spikes, Michael Ost, (Tue Oct 11, 10:25 pm)
Re: [LAD] Kontakt Spikes, Robin Gareus, (Mon Oct 10, 7:05 pm)
Re: [LAD] Kontakt Spikes, Robin Gareus, (Mon Oct 10, 7:09 pm)
Re: [LAD] Kontakt Spikes, Nick Copeland, (Mon Oct 10, 8:37 pm)
Re: [LAD] Kontakt Spikes, Michael Ost, (Mon Oct 10, 8:48 pm)
Re: [LAD] Kontakt Spikes, Fons Adriaensen, (Mon Oct 10, 7:31 pm)
Re: [LAD] Kontakt Spikes, Robin Gareus, (Mon Oct 10, 7:37 pm)
Re: [LAD] Kontakt Spikes, Robin Gareus, (Sat Oct 8, 3:08 am)
Re: [LAD] Kontakt Spikes, Michael Ost, (Wed Oct 12, 11:28 pm)
Re: [LAD] Kontakt Spikes, Robin Gareus, (Thu Oct 13, 2:20 am)
Re: [LAD] Kontakt Spikes, Michael Ost, (Mon Oct 10, 6:03 pm)
Re: [LAD] Kontakt Spikes, Devin Anderson, (Sat Oct 8, 2:46 am)
Re: [LAD] Kontakt Spikes, Michael Ost, (Mon Oct 10, 7:38 pm)
Re: [LAD] Kontakt Spikes, Devin Anderson, (Mon Oct 10, 8:14 pm)